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From the facts to your letter, prepare your complaint in three steps.
Select the main problem.
The flight did not operate: “Cancelled flight”. It operated later: “Delayed flight”. Your bag is missing: “Delayed baggage”, unless loss is already confirmed. For payments already made, choose “Additional expenses” or “Paid service not provided”.
Free drafting templates prepared from sources consulted on 4 November 2026. They do not automatically determine eligibility. The route, operating carrier, facts and applicable rules matter; the message language does not determine the governing law.
Baggage guidance concerns checked baggage and depends on the stated regime. No universal monetary cap or court deadline is applied. Requested amounts come from your input.